Are you having difficulty using Snapchat? Here, we have explained how to fix the Snapchat app not working.
Snapchat provides a platform that lets you connect fast and have fun with friends and loved ones. The favourite Snapchat feature enables you to share your story and have fun.
Snapchat also helps protect your privacy when exchanging messages with friends.
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- How to Get Snapchat Plus for Free
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However, some users are currently having issues using the Snapchat app. For some, the Snapchat app is not working, while it is not loading correctly for others. Whatever the case may be, we have got you covered.
Below, we have explained why the Snapchat app is not working and how to fix it.
Why is Snapchat App Not Working?
The Snapchat app not working for you could be for some reasons. These include technical issues in the app, or the server is down.
Also, you may have your network connection turned off, or your device is running on the low data mode. Otherwise, you might have a backlog of outdated cache, or your network is limited.
These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.
How to Fix “Snapchat App Not Working”?
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Wait a while
Sometimes, the Snapchat app not working might be a technical error or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the Snapchat team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.
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Switch your network
If you have an unstable network or slow internet access, you may have issues loading the Snapchat app. If you have good internet access and the app refuses to work, it could be that your network has been limited.
In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.
Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.
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Clear your app cache
In many cases, clearing the app cache will help you fix the issues. Backlogs of outdated cache usually prevent apps from functioning well.
You can clear the Snapchat app cache on Android from your Settings. Go to App Management, locate and choose the Snapchat App. Select the clear cache option, and the Snapchat App cache is freed.
To clear the Snapchat app cache on iPhone, launch your Settings app and visit the General tab. Under this, choose Snapchat and then the iPhone Storage. Finally, select the delete option and reinstall the Snapchat app.
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Remove and reinstall the app
Removing and reinstalling the Snapchat app can help you clear the app cache and install the updated version of the app. You can either remove the app from the Google Play Store or App Store or your device settings.
Reinstalling Snapchat also helps the app to start running afresh.
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Update the app
If you haven’t updated the Snapchat app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
You need to update the Snapchat app to the most recent release to fix the Snapchat app not working. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the Snapchat app will help you fix bugs and glitches that may be introduced in the previous version if the update is aimed at bug fixes and performance improvements.
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Ensure your date & time settings are correct
The Snapchat app not working may be a result of incorrect data & time settings on your device. Ensure that the date & time on your device are synced and correct.
Afterwards, you can try to load the Snapchat app again and see if it works.
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Restart your device
Restarting your mobile phone could be the solution you need to fix the problem. Restart your device, then start the Snapchat app again. Now, the app should run perfectly.
Conclusion
The Snapchat mobile app not working could result from various factors as discussed above. Each case has its solution except when there is a technical issue, or the server is down. If that is it, you will have to wait for the team to fix it.
Also, See:
- How to Fix ADP App Not Working
- Learn to Fix Facebook Messenger Waiting for Network
- How to Fix Facebook Messenger Notifications Not Showing
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