In this guide, we’ll walk you through step-by-step solutions to fix Instagram Stories freezing when you tap or click on the screen or try to move to the next story.
Are your Instagram Stories freezing when you try to view or scroll through them? You’re not alone! Many Instagram users experience this frustrating issue where a story gets stuck, making it impossible to move to the next one.
This problem can occur on both Android and iOS devices but is more frequently reported by Google Pixel users.
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The most common cause of this issue is a bug or glitch from the latest Instagram update. Fortunately, there are several quick and effective fixes to get your Instagram Stories working smoothly again.
How to Fix Instagram Stories Freezing
If Instagram Stories are freezing on your phone, try these solutions:
Fix 1: Tap on “Send message” and Exit It
This is one of the easiest tricks that often helps users fix the issue instantly.
- Open Instagram and view Stories until one freezes.
- Tap on the “Send message” field at the bottom.
- Exit the “Send message” field by tapping outside of it.
- Now, you should be able to scroll and view Stories normally!
Fix 2: Clear Instagram’s Cache
Clearing the app’s cache removes temporary files that may be causing glitches.
For iPhone:
- Open the Settings app.
- Go to General > iPhone Storage > Instagram.
- Tap Offload App and confirm.
- Reinstall Instagram and check if the issue is resolved.
For Android:
- Open the Settings app.
- Go to Apps > App Management > Instagram.
- Tap Force Stop.
- Select Storage Usage > Clear Data > Clear Cache.
- Restart Instagram and check if Stories work properly.
Fix 3: Force Exit and Reopen Instagram
Sometimes, a quick restart of the app can resolve freezing issues.
- Swipe up from the bottom of your screen (on iPhone and Android) to open the app switcher.
- Find Instagram and swipe up to force exit it.
- Reopen Instagram and check if Stories are playing normally.
Fix 4: Update Instagram
Outdated apps can cause performance issues. Make sure you’re using the latest version of Instagram.
- Open the App Store (iPhone) or Google Play Store (Android).
- Search for “Instagram”.
- If an update is available, tap Update.
- Open Instagram and test if Stories still freeze.
Fix 5: Download an Older Version of Instagram (Android Only)
If the problem started after a recent update, rolling back to an older version of Instagram may help.
- Uninstall Instagram from your Android device.
- Go to Instagram Uptodown.
- Select an older version (preferably one released about a month ago).
- Tap Download and install the APK file.
- Log in to Instagram and check if Stories works without freezing.
There are multiple ways to fix the Instagram Stories freezing issue. Start with the easiest solutions, like tapping on “Send message” and clearing your cache. If the problem persists, try force-closing Instagram, updating the app, or even rolling back to an older version (for Android users).
By following these steps, you can enjoy a smooth Instagram Stories experience again.
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