In this guide, you’ll learn why your video call screen keeps rotating and how to fix the WhatsApp video call rotate problem on both Android and iPhone devices.
WhatsApp is one of the most popular messaging apps, allowing users to send messages, make voice calls, and video call their contacts for free. The video calling feature is widely used to connect with friends, family, and colleagues.
However, some users experience an issue where their WhatsApp video call screen keeps rotating between portrait and landscape mode unexpectedly. If you’re facing this problem, don’t worry! This guide will save the help.
Why Does WhatsApp Video Call Keep Rotating?
Before we look into the solutions, let’s understand why this issue happens. Your phone automatically rotates the screen based on how you hold it. If auto-rotate is enabled, your WhatsApp video call may switch between portrait and landscape mode if the phone moves slightly. Other possible reasons include:
- Auto-rotate is turned on.
- A software bug in WhatsApp.
- Your phone’s sensors misinterpreting movement.
- A faulty or outdated WhatsApp version.
- System settings interfere with the app.
Now, let’s go through the steps to stop your WhatsApp video call from auto-rotating.
How to Fix WhatsApp Video Call Rotate Problem
Follow these simple steps to prevent WhatsApp video calls from rotating unexpectedly:
1. Turn Off Auto-Rotate on Your Phone
The most common reason for this issue is that your phone’s auto-rotate feature is enabled. Here’s how to turn it off:
For Android:
- Go to your home screen.
- Swipe down from the top of the screen to open the Quick Settings menu.
- Look for the Auto-Rotate icon (it looks like a phone rotating with arrows).
- Tap the icon to turn it off.
- Try making a WhatsApp video call again.
For iPhone:
- Go to your home screen.
- Swipe down from the top-right corner (on iPhones with Face ID) or swipe up from the bottom (on older models with a Home button) to open the Control Center.
- Find the Rotation Lock icon (it looks like a padlock with an arrow around it).
- Tap the icon to enable Rotation Lock.
- Try making a WhatsApp video call again.
2. Restart Your Phone
Sometimes, a simple restart can fix minor software glitches causing screen rotation issues. Try restarting your phone and check if the problem is resolved.
3. Update WhatsApp
Using an outdated version of WhatsApp may cause unexpected bugs, including rotation issues. To update WhatsApp:
- For Android: Open the Google Play Store, search for WhatsApp, and tap Update if available.
- For iPhone: Open the App Store, search for WhatsApp, and tap Update if available.
4. Check Your Display Settings
Some phones have additional display settings that may interfere with rotation. To check:
- Android: Go to Settings > Display > Advanced and look for rotation settings.
- iPhone: Go to Settings > Display & Brightness and ensure settings are configured correctly.
5. Reinstall WhatsApp
If none of the above steps work, uninstall and reinstall WhatsApp to remove any software bugs:
- Android: Press and hold the WhatsApp icon, select Uninstall, then reinstall it from the Google Play Store.
- iPhone: Press and hold the WhatsApp icon, tap Remove App, then reinstall it from the App Store.
6. Contact WhatsApp Support
If the problem persists, reach out to WhatsApp’s support team through the app:
- Open WhatsApp.
- Go to Settings > Help > Contact Us.
- Describe your issue and submit the report.
The WhatsApp video call rotation issue is easy to fix. By turning off auto-rotate, restarting your phone, updating WhatsApp, and checking your display settings, you can stop your video call from constantly switching between portrait and landscape mode. If the issue persists, reinstalling WhatsApp or contacting support may help.
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