Are you experiencing issues using the Roblox app on your device? Here, we have explained how to fix Roblox Error Code 771.
Roblox allows you to create and share experiences while playing games. However, you cannot play Roblox without having an account.
If you are a regular player in Roblox, you would know how important Robux is. Robux allows you to make purchases which will enable you to upgrade your avatar and unlock special abilities in experiences.
However, some users are currently having issues using the Roblox app. Some get Roblox Error Code 771, while it is not loading correctly for others. Whatever the case may be, we have got you covered.
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Below, we have explained why the Roblox Error Code 771 and how to fix it.
Why is Roblox Error Code 771?
Roblox Error Code 771 could be for some reason. These include technical issues in the app, or the server is down.
Also, you may have your network connection turned off, or your device is running on low data mode. Otherwise, you might have cache issues, or your network has been limited.
These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.
How to Fix Roblox Error Code 771?
1. Switch your network
You may have issues loading the Roblox app if you have an unstable network or slow internet access. If you have good internet access and the app refuses to work, it could be that your network has been limited.
In this case, you will need to switch to a different network. If you are on mobile data, you may consider changing to a Wi-Fi network and vice-versa.
Also, you can set your phone in airplane mode and then remove it. This will let you connect with a new server.
2. Clear your app cache
You can clear the app cache to fix Roblox Error Code 771. Cache issues usually prevent apps from functioning well.
You can clear the Roblox app cache on Android from your Settings. Go to App Management, locate and choose the Roblox App. Select the clear cache option, and the Roblox App cache is freed.
Launch your Settings app and visit the General tab to clear your iPhone’s Roblox app cache. Under this, choose Roblox and then the iPhone Storage. Finally, select the delete option and reinstall the Roblox app.
3. Disable your VPN
If you are connected to a VPN service, kindly disable them before using the Roblox app. VPN connection could prevent the Roblox app from working.
Try disabling your VPN connection to fix this issue, then use the Roblox app again.
4. Remove and reinstall the app
To fix Roblox Error Code 771, you can remove and reinstall the Roblox app to clear the app cache and install the updated version. You can remove the app from the Google Play Store or App Store or your device settings.
Reinstalling Roblox also helps the app to start running afresh.
5. Update the app
If you haven’t updated the Roblox app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.
To fix Roblox Error Code 771, you need to update the Roblox app to the most recent version. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.
Updating the Roblox app will help you fix bugs and glitches that may be introduced in the previous version if the update is meant for bug fixes and performance improvements.
6. Ensure the app is compatible
The Roblox app could be incompatible with your device. In this case, you will have issues using the app.
If the Roblox app is not working correctly, check that it is compatible with your phone. If you find out your device is incompatible, try using the app on a different phone, and the problem will be fixed.
7. Ensure your date & time settings are correct
The Roblox Error Code 771 may result from incorrect date & time settings on your device. Ensure that the date & time on your device are synced and correct.
Afterwards, you can try to load the Roblox app again and see if it works.
8. Restart your device
Restarting your mobile phone could be the solution you need to fix the Roblox app issue. Restart your device, then start the app again. It should be running perfectly now.
9. Wait for a while
Sometimes, the Roblox Error Code 771 might be a technical error, or the server is down. In this case, you can only wait till the technical team resolve the issue.
In many cases, the Roblox team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than wait.
Conclusion
The Roblox issue is due to various factors. To fix the issue, kindly follow the solutions provided on this page. However, if there is a technical issue or the server is down, you will have to wait for the support team to fix it.
You can also contact Roblox support to help you fix the issue.
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