Fixed: Instagram Not Showing Mutual Likes

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Are you experiencing issues using Instagram on your device? Here, we have explained how to fix the Instagram Not Showing Mutual Likes.

Instagram is one of the most popular social media platforms. Its app is in use by billions of users across the world.

Instagram allows you to create and enjoy the buzz on the internet. However, some users are currently having issues using the Instagram app.

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Below, we have explained why Instagram is Not Showing Mutual Likes and how to fix it.

Why is “Instagram Not Showing Mutual Likes”?

The major reason why Instagram is not showing mutual likes is that the “Hide Like and View Counts” option is enabled on the Instagram app. The option prevents other users from seeing a post’s number of likes and views.

Also, you may have technical issues in the app, the server is down, your network connection turned off, or your device is running on the low data mode. Otherwise, you might have a cache problem, or your network has been limited.

These issues can be fixed by updating the app from your Google Play Store or App Store, clearing the app cache, or switching to a different network.

How to Fix “Instagram Not Showing Mutual Likes”?

1. Disable the “Hide Like and View Counts” option

To fix Instagram not showing mutual likes, simply disable the “Hide Like and View Counts” option. This will allow you to see a post’s number of likes and views.

How to Disable “Hide Like and View Counts”

Open Instagram and go to your profile.
Select the three black horizontal lines from the upper right corner and tap Settings >> Privacy >> Posts.
Select the three black horizontal lines. Photo Credit: @ecaviar (IG)

Select Settings. Photo Credit: @ecaviar (IG)
Finally, turn off the Hide Like and View Counts option.
Turn off the Hide Like and View Counts option. Photo Credit: @ecaviar (IG)

Henceforth, you will see the total number of likes and views on posts from other accounts. To hide it again, kindly turn on the Hide Like and View Counts option.

To unhide like counts individually from your posts, tap on the three-dots icon attached to the post and select unhide count.

2. Clear your app cache

In many cases, clearing the app cache will help you fix the issues. Backlogs of outdated cache usually prevent apps from functioning well.

You can clear the Instagram app cache on Android from your Settings. Go to App Management, locate and choose the Instagram App. Select the clear cache option, and the Instagram App cache is freed.

Launch your Settings app and visit the General tab to clear your iPhone’s Instagram app cache. Under this, choose Instagram and then the iPhone Storage. Finally, select the delete option and reinstall the Instagram app.

3. Remove and reinstall the app

To fix Instagram Not Showing Mutual Likes, remove and reinstall the Instagram app. This can help you clear the app cache and install the updated version of the app. You can remove the app from the Google Play Store or App Store or your device settings.

Reinstalling Instagram also helps the app to start running afresh.

4. Update the app

If you haven’t updated the Instagram app in a while, your device might be running on an unsupported version. Hence, the reason you have issues using the app.

You need to update the Instagram app to the most recent release to fix the Instagram Not Showing Mutual Likes. To do that, visit the Google Play Store if you use an Android device or App Store for iOS.

Updating the Instagram app will help you fix bugs and glitches that may be introduced in the previous version if the update is aimed at bug fixes and performance improvements.

5. Restart your device

To fix the Instagram Not Showing Mutual Likes, consider restarting your mobile phone. This could be the solution you need to correct the problem. Restart your device, then start the Instagram app again. Now, the app should run perfectly.

6. Contact the Support Team

If none of the solutions works, and you keep getting Instagram Not Showing Mutual Likes, then you can request the Instagram Support team’s help.

How to contact the Instagram support team

Launch the Instagram App and go to your profile. Select the menu icon from the top right corner and choose the Settings option.

Under Settings, select “Help”, then “Report a Problem”. Now, you have three options which are “Report spam or abuse”, “Send Feedback”, and “Report a problem”.

Select “Report a problem” and explain the issue with your Instagram Not Showing Mutual Likes. You can also attach a screenshot to the message, then choose “Submit”.

You need to wait for the Support team to resolve your issue.

7. Wait a while

Sometimes, the Instagram Not Showing Mutual Likes might be a technical error, or the server is down. In this case, you can only wait till the technical team resolve the issue.

In many cases, the Instagram team are already aware of the situation and must be working to ensure the problem is resolved. Hence, there is nothing you can do than to wait.

Conclusion

As discussed above, the Instagram mobile app could not work due to various factors. Each case has its solution except when there is a technical issue or the server is down. If that is it, you will have to wait for the team to fix it.