Comments on: How to Return or Cancel An Order on Jumia

By: Olamide Oladunjoye

Olamide Oladunjoye — Sat, 01 Oct 2022 04:35:42 +0000

I want to cancel my order 1377671222

By: Abiola wasiu akanbi

Abiola wasiu akanbi — Mon, 09 May 2022 08:10:02 +0000

Cancel my order #1822887642

By: Goodness

Goodness — Sun, 04 Jul 2021 19:14:46 +0000

In reply to Adaora Ben.

Hi Ben,

Kindly file for a refund.

By: Adaora Ben

Adaora Ben — Sun, 04 Jul 2021 19:00:16 +0000

I ordered some items one of the item was empty

By: Bella David

Bella David — Sat, 03 Jul 2021 11:47:14 +0000

I order a bag nd it was fake how do I reture it

By: Goodness

Goodness — Tue, 25 May 2021 06:06:56 +0000

In reply to Grace.

If your order has been fulfilled, you should wait till it’s delivered and you can then return and file for a refund. Otherwise, follow the procedure explained in the article.

By: Grace

Grace — Tue, 25 May 2021 06:00:00 +0000

Ordered a product from jumia, and I suddenly changed my mind about it. Would like to cancel the order and get my money back cuz it was payed online . Just don’t know how to do that .

By: Goodness

Goodness — Sun, 02 May 2021 16:41:15 +0000

In reply to Nzom chioma p.

I would advise that you call Jumia customer care directly for that request.

By: Nzom chioma p

Nzom chioma p — Sun, 02 May 2021 16:34:07 +0000

Pls I made am order of three items two days ago t-shirt yoni peals and boxers for me pls want to remove yoni peals from the order